Are your jewellery pieces handmade?
Many of our JR JewelRi pieces, including our signature beaded flower jewellery, are individually handmade. Because of this, there may be slight variations between pieces, making each one unique.
How do I choose the right bracelet size?
Please visit our Sizing Guide for help choosing your size. Where stated on the product listing, bracelets also include an extension chain for an adjustable fit.
Can I request a custom size?
Yes. Custom sizing is available on selected handmade pieces. If you need a size that isn’t listed, contact us at customerservice.jrjewelri@
Do you offer personalised jewellery?
Yes. We offer selected personalised pieces. Available personalisation options will be shown on the individual product page.
Is your jewellery waterproof?
Only products specifically described as waterproof should be treated as waterproof. Our waterproof stainless-steel pieces are designed to withstand everyday water exposure. We recommend keeping other plated and handmade beaded jewellery away from water to help preserve its appearance.
How long will my order take to dispatch?
Orders are usually handmade, prepared and dispatched within 1–2 working days. Delivery time is additional and depends on the shipping option selected.
Can I track my order?
Tracking is available when you select a tracked delivery service at checkout. Standard untracked services do not include full tracking.
Do you ship internationally?
Yes. International Standard and International Tracked delivery options are available. Estimated delivery times can be found on our Delivery & Returns page.
Can I return my order?
Eligible items can be returned in accordance with our returns policy. Personalised or custom-made pieces generally cannot be returned unless faulty or incorrect. Please see our Delivery & Returns page for full details.
How can I contact JR JewelRi?
For order enquiries or help, email us at customerservice.jrjewelri@